Payment Policy

About Credit/Debit Card

Within this policy, with the applicable exception kept narrow, USD is the store's pricing and settlement currency. Accepted cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, subject to the secure options presented at checkout. This framing makes the relevant order-stage consequence easier to verify.

As an operating standard, with the relevant order status kept central, card processing is performed through encrypted Shopify and approved provider systems, so nuby does not store full card numbers or security codes. The financial institution controls authorization holds, additional checks, approval, and decline decisions. The policy result is therefore easy to distinguish while its meaning remains unchanged.

To keep expectations clear, with the store's obligation made direct, provide current billing and contact details so authorization can be completed. We may stop a payment that cannot be approved or carries material fraud risk, and we collect taxes in accordance with applicable law. This wording keeps the relevant choice and the store response visibly linked.

As the applicable store rule, with the published commitment made specific, refunds that receive approval go back to the original form of payment; the financial institution generally completes posting in 5-10 business days. This explanation keeps timing, responsibility, and outcome connected for the reader.

Payment assistance: support@nubybrook.shop or 251-546-4883, Monday to Friday, 9:00 AM-5:00 PM (America/New_York).

Merchant Information
Brand/store name: nuby
Contact email: support@nubybrook.shop
Phone: 251-546-4883
Physical address: 215 Grange Rd, Wheatland, Wyoming, 82201, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York)